Privacy policy
Last updated: 25 October 2026
This privacy policy describes how IT Spinach Limited (“IT Spinach”, “we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit this website or make an enquiry through it.
Who we are
This website is operated by IT Spinach Limited. You can contact us about privacy via our enquiry form.
Personal information we collect
When you submit an enquiry through the enquiry form on this website, we collect:
- your first and last name
- your company or organisation
- your location
- your phone number
- your email address
- any other information you include in your enquiry
Please do not include sensitive information, such as health information, in your enquiry.
Information collected automatically
We do not use cookies, analytics, advertising tracking technologies or third-party services on this website. Our web hosting provider may automatically record standard server log information, such as your IP address, browser type and the pages you request, for security and maintenance purposes.
How we use your personal information
We use the personal information we collect to:
- respond to your enquiry and communicate with you
- arrange and hold discussions about your enquiry
- provide any services you engage us for
- keep records of our communications
- comply with our legal obligations
We do not use your personal information for direct marketing unless you ask us to.
Sharing your personal information
We do not sell, rent or trade your personal information. We may share it:
- with service providers who help us operate this website, such as our web hosting provider, which stores information on our behalf
- where required or authorised by law
- where reasonably necessary to protect our rights or the safety of others
Storage and security
Personal information collected through this website is stored in a database on our hosting provider’s servers. We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, no method of transmission over the internet or of electronic storage is completely secure.
Your personal information may be stored or processed outside Australia or New Zealand. Where this happens, we take reasonable steps to ensure it is protected in a way that is comparable to the protections required under Australian and New Zealand privacy law.
Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to meet any legal, accounting or reporting requirements. When it is no longer needed, we securely delete or de-identify it.
Access, correction and deletion
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. You may also ask us to delete it. To make a request, please contact us via our enquiry form. We may need to verify your identity before responding. We will respond within a reasonable time, and in any case within 20 working days.
Complaints
If you have a concern about how we have handled your personal information, please contact us via our enquiry form and we will try to resolve it. If you are not satisfied with our response, you may contact:
- in Australia, the Office of the Australian Information Commissioner
- in New Zealand, the Office of the Privacy Commissioner
Changes to this policy
We may update this privacy policy from time to time. The current version will always be available on this page, with the date it was last updated.
Contact us
If you have any questions about this privacy policy, or would like to make a request or complaint, please contact us via our enquiry form.